What is Physiotherapy.
What is CSP/HPC.
Do I need a Doctors referral.
Is Physio covered by Personal Medical Insurance.
How quickly can I be seen.
What treatment do you offer.
Can I bring someone in with me.
What do I wear.

What is physiotherapy                              

Physiotherapy is a healthcare profession with a science foundation. The range of work is very broad and varied and involves working with people to promote their own health and well being.

Physiotherapy helps restore movement and function to as near normal as possible when someone is affected by injury, illness or by developmental or other disability.

It uses physical approaches to promote, maintain and restore physical, psychological and social well-being, taking account of variations in health status.

Physiotherapy is science-based, committed to extending, applying, evaluating and reviewing the evidence that underpins and informs its practice and delivery.

“The exercise of clinical judgement and informed interpretation is at its core."

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CSPWhat is the CSP/HPC

The CSP stands for the Chartered Society of Physiotherapy. This is the professional regulatory body for all physiotherapists within the UK. It shows your physiotherapist is fully qualified.

This is a government regulatory body for health care professionals and it was set up to protect the public.

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Do I need a Doctor’s referral

No. Physiotherapists are able to accept self referrals but will inform your GP of their intervention after the completion of your treatment.

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Is physio covered by private medical insurance

Yes.  Most of the major medical insurance companies recognise Chartered Physiotherapists. E.g BUPA, Aviva ,Axa /PPP etc. Each company has its own requirements before you are able to access a physiotherapist, so it is best to contact them first before embarking on a course of treatment. Some require you to attend your GP before treatment can commence.

Also some companies prefer the physiotherapist to send their invoices directly so you do not have to settle them personally.

If you commence physiotherapy always bring evidence of your insurance policy and authorisation numbers with you.

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How quickly can I be seen

This varies depending on the time of the referral but usually within 48hrs (excluding the weekend). It will also depend on your flexibility with availability as obviously the early and late appointments are rapidly booked, but The Centre will try to be as accommodating as is feasible. If Jackie is unable to give a convenient appointment there are other well qualified Physiotherapists within the centre as an alternative.

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What treatments do you offer

The clinic primarily offers a musculo-skeletal service. ( See services). However all physiotherapists have a wide variety of treatment skills. If your requirement is not provided by this clinic it will endevour to offer you alternative practitioners contact details who may be able to help.

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Treatment costs vary according to the time required for each session. It is best to contact the clinic for the current charges.

Unless you are covered by medical insurance each treatment is to be settled at the time of that session either by cash or cheque. Credit/debit card payments may not be accepted at present (potentially in the near future).

Private medical insurance.
Please provide your full insurance details with your policy document as evidence and any authorisation numbers.
Each insurance company has different requirements for invoice payment. Some can be sent directly.
Any excess is payable at the time of the treatment and is the responsibility of the client.
Please check this on your policy before you attend your first session.

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Can I bring someone in with me

Yes. You are welcome to be accompanied for each of your sessions. It is requested that numbers are limited due to available space within the treatment area.

All clients aged16 years and under must be accompanied by a parent or guardian.

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What do I wear

You may need to undress as far as underwear according to your clinical problem e.g spinal back pain. So comfortable and ‘decent’ undergarments are suggested.  If you prefer you can wear shorts and a vest type top which are very useful for lower limb and shoulder problems.

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